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Author Topic: RailClone Lite support policy  (Read 4388 times)

iToo

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RailClone Lite support policy
« on: February 26, 2014, 10:16:27 AM »
We have modified the support policy for our products in order to improve our customer support service.

In the case of Lite versions, only generic support will be provided, including questions about general  features, technical specifications, and licensing.
Personalized support, including questions or guided help to solve specific problems will be available only for registered Pro version users.

This policy includes both the forum and questions via e-mail or the support form. For issues regarding Pro products, please use the Forest Pro and RailClone Pro forum boards, or the support form available in the User Panel.

Anyway, you can find many teaching resources and solved cases in our tutorials, the RailClone Pro forum and the RailClone guide.

Thanks for your understanding.
« Last Edit: March 21, 2018, 01:43:01 PM by iToo »
Carlos Quintero
iToo Software