We have modified the support policy for our products in order to improve our customer support service.
In the case of Lite versions, only generic support will be provided, including questions about general features, technical specifications, and licensing.
Personalized support, including questions or guided help to solve specific problems will be available only for registered Pro version users.
This policy includes both the forum and questions via e-mail or the support form. For issues regarding Pro products, please use the
Forest Pro and
RailClone Pro forum boards, or the support form available in the
User Panel.
Anyway, you can find many teaching resources and solved cases in our
tutorials, the
RailClone Pro forum and the
RailClone guide.
Thanks for your understanding.
Topic: RailClone Lite support policy (Read 46948 times)
