Datasmith/twinmotion missing geometry when exporting

[BL1796]

Hi,

When exporting via datasmith lots of the meshes disappear. this is on all of the RC objects in my scene. Please see attached files.

Parts of the road lines and all of the lamp posts go missing.

Max version 2023
RC version 6.1.3
Datasmith 531
Twinmotion 2023.2

(I had the same issues on previous releases of Twinmotion too)

Thanks,

[Paul Roberts]

Hi,

Thanks for bringing this to our attention. In our tests we notice that Datasmith is not correctly using the data returned by our API, generating unexpected results.

Unfortunately, Epic use our APIs to support Forest Pack and RailClone, not the other way around, and so we have little control over how Datasmith exports our plugins and only they can fix it.

A possible workaround would be to use RC Tools before exporting. If you need to know more about RC Tools, there is some information here.

I will try to contact Epic to see what can be done, but if you are able to message them as well that might add more voices to the request.

Many thanks,
Paul

[BL1796]

OK thanks Paul, I'll instantiate it for the time being. Thanks for your help. I'll post to epic too.