We are having some issues with getting iToo licenses when working remote from the office. We connect back through our system using Direct Connect and all other licenses come through, except for iToo licenses. Even off the same same license server that has our Vray and iToo licenses, we get the Vray license. So we can access that server remotely. I can also ping the server when remote. It is as if something higher up is blocking the license. I've even added in the ports both in Windows firewall incoming/outgoing and to my router at home.
Our IT dept is saying that Direct Connect relies on IPv6, does the iToo license server access that?
I'm not proficiently technical on the remote licensing aspect of our office, so I'm having to give out information presented to me. I do apologize if anything is incomplete.