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Author Topic: Max hard crash: "Error Writing to File"  (Read 128 times)

Alex.S

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Max hard crash: "Error Writing to File"
« on: February 28, 2020, 11:25:52 AM »
I'm not sure if this is related to RC, but i only see it when i work on RC objects. I occasionally get a message saying this and then max hard crashes. Any ideas? Is there some dmp file somewhere I can provide?

Max 2017, latest RC.

Michal Karmazín

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Re: Max hard crash: "Error Writing to File"
« Reply #1 on: February 28, 2020, 03:14:07 PM »
Hi Alex,

I'm sorry to hear, you're facing these troubles. Sure, please feel free to save and send us  the minidump file of the crash. Thanks in advance.

Best regards,

Alex.S

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Re: Max hard crash: "Error Writing to File"
« Reply #2 on: February 28, 2020, 04:05:19 PM »
I think this is the right file.

Michal Karmazín

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Re: Max hard crash: "Error Writing to File"
« Reply #3 on: March 03, 2020, 02:28:30 PM »
Hi Alex,

We've been looking at the provided minidump and the crash is triggered by a copy-paste operation under a condition that theoretically shouldn't happen. We've tested the "copy-paste" operation under several conditions, and everything seems fine. We'll check what can be done to avoid it (it'll need to be investigated more in deep by our main developers).

Best regards,