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Author Topic: My DELETE button stops working.  (Read 12317 times)

BK8837

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My DELETE button stops working.
« on: November 08, 2024, 01:33:43 AM »
Hi All,

I'm wondering if anyone else has experienced this issue with Itoo Software. When I open a file with heavy RailClone components, my delete button stops working, Both the physical key and the Edit > Delete option. I've been trying to pinpoint the cause and have noticed that it seems to happen specifically when I use RailClone or RailClone files.

This is not new, it's been going on for a long time.

3dsmax 2024.2
Corona Render 12H1
RC 6.1.7 and 6.3.3
Threadripper 64 cores
256 Ram
RTX 4090
Windows 10

BK8837

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Re: My DELETE button stops working.
« Reply #1 on: November 08, 2024, 01:37:01 AM »
The only workaround I’ve found so far is to shut down Max, restart it, and reopen the file, which adds a five-minute penalty.

iToo

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Re: My DELETE button stops working.
« Reply #2 on: November 08, 2024, 08:39:15 AM »
Hi, this is a random issue which we have not been able to identify yet.
What it happens, please try opening and closing the Library Browser. Tell us if that solves the problem.
Carlos Quintero
iToo Software

Arslan

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Re: My DELETE button stops working.
« Reply #3 on: November 08, 2024, 10:38:24 AM »
Hi,

I use Forest Pack more than railclone. The problem may not be related to railclone alone. I also had times when the delete key did not work. The problem was fixed when I restarted 3ds max. I could not understand what caused the problem.

Best regards.

QN1156

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Re: My DELETE button stops working.
« Reply #4 on: November 08, 2024, 11:50:18 AM »
I found that after opening "Railclone Lister" and then closing "Railclone Lister", the delete key will become invalid. When I open "Railclone Lister" again, the delete key will be available again.

BK8837

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Re: My DELETE button stops working.
« Reply #5 on: November 13, 2024, 09:11:49 PM »
Hi, this is a random issue which we have not been able to identify yet.
What it happens, please try opening and closing the Library Browser. Tell us if that solves the problem.
Thanks Carlos,
When I open and close the Library window, the delete buttons starts to work again.

When I open and close the lister did work for me.

BK8837

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Re: My DELETE button stops working.
« Reply #6 on: November 14, 2024, 12:55:36 AM »
I'm curious if there's a way to create a script that quietly opens and closes the RailClone library window?

iToo

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Re: My DELETE button stops working.
« Reply #7 on: November 14, 2024, 09:31:00 AM »
I'm curious if there's a way to create a script that quietly opens and closes the RailClone library window?

No, i'm sorry. Library Browser cannot be managed from Maxscript.

Carlos Quintero
iToo Software

RealViz

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Re: My DELETE button stops working.
« Reply #8 on: November 20, 2024, 01:02:53 PM »
Do you have any news on this bug. It's quite annoying. Plus it really only does RC Lister and e.g. FP Lister works properly. There must be a bug somewhere.
THX

iToo

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Re: My DELETE button stops working.
« Reply #9 on: November 20, 2024, 04:30:58 PM »
We could reproduce it consistently opening and closing the Lister or the Library Browser.

We will prioritize a fix for the next update. I apologize for the inconveniences.
Carlos Quintero
iToo Software

RealViz

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Re: My DELETE button stops working.
« Reply #10 on: November 21, 2024, 07:47:00 AM »
Thanks!

JM2145

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Re: My DELETE button stops working.
« Reply #11 on: December 03, 2024, 10:41:00 AM »
Has this been fixed yet?

iToo

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Re: My DELETE button stops working.
« Reply #12 on: December 03, 2024, 10:42:47 AM »
Latest Forest & RailClone updates include a fix for this issue.
Anyway if you see that problems continues, please report it to us.
Carlos Quintero
iToo Software

brlv@brlv.co.il

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Re: My DELETE button stops working.
« Reply #13 on: December 04, 2024, 08:43:41 AM »
Hi ,
Delete button still doesn't work most of the time. Even after the latest updates .
VRAY 7 GPU
3DS MAX 2024

iToo

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Re: My DELETE button stops working.
« Reply #14 on: December 04, 2024, 09:14:38 AM »
Delete button still doesn't work most of the time. Even after the latest updates .
VRAY 7 GPU
3DS MAX 2024

I apologize for that. We'll continue testing it.
What Windows version do you use ?

Carlos Quintero
iToo Software