Itoo Software Forum

Author Topic: Quad menu has gone  (Read 158 times)

Tom_1028

  • Newbie
  • *
  • Posts: 6
Quad menu has gone
« on: June 06, 2022, 09:56:56 AM »
Hi,

Usually when I create a RailClone object, I select it and do a right-click, a quad menu appears with some options like: "Select RailClone object" and others, which is very convenient.

For some reasons these options don't appear anymore for me (see screenshot).

Can you please tell me how to have them back?

Thank you,

Kind regards,

PS: the same happens with my Forest Pack Pro software.
« Last Edit: June 06, 2022, 10:28:06 AM by Tom_1028 »
It's still time to change the road you're on.

Michal Karmazín

  • iToo Software
  • Hero Member
  • *****
  • Posts: 1823
Re: Quad menu has gone
« Reply #1 on: June 06, 2022, 11:06:58 AM »
Hi,

Please try manually execute the railclone_utils.ms locaed under C:\ProgramData\Autodesk\ApplicationPlugins\RailClonePro2023\Contents\scripts\startup by using Scripting > Run Script... - in the case of the Forest Pack plug-in, it's handled by forestpack.ms located under C:\ProgramData\Autodesk\ApplicationPlugins\ForestPackPro2023\Contents\scripts\startup.

Best regards,

Tom_1028

  • Newbie
  • *
  • Posts: 6
Re: Quad menu has gone
« Reply #2 on: June 06, 2022, 01:24:19 PM »
Cool. It worked.
Thank you.

Any idea what is it due to? It's the first time I have this bug.
It's still time to change the road you're on.

iToo

  • Administrator
  • Hero Member
  • *****
  • Posts: 3969
    • iToo Software
Re: Quad menu has gone
« Reply #3 on: June 06, 2022, 04:54:04 PM »
It seems related with new Autodesk plugin format, where plugin files are stored at C:\ProgramData\Autodesk\ApplicationPlugins, which we adopted in the latest release (only Max 2022/2023).

For some reason, the startup script is not executed correctly for some users, but in most of installations work fine. We could not find the cause.
Sometimes, creating a new user Max profile also solves it (basically recreating the folder C:\Users\<user name>\AppData\Local\Autodesk\3dsmax\2023 - 64bit).

Carlos Quintero
iToo Software

Tom_1028

  • Newbie
  • *
  • Posts: 6
Re: Quad menu has gone
« Reply #4 on: June 07, 2022, 02:35:18 AM »
Thank you.
I'm glad you've been able to fix my issue.
It's still time to change the road you're on.