Itoo Software Forum

Author Topic: Railclone 5.2.2 - Instant Crash  (Read 190 times)

Angel 1=2

  • Newbie
  • *
  • Posts: 18
Railclone 5.2.2 - Instant Crash
« on: May 23, 2022, 12:31:51 PM »
Hi guys,

I just  updated RC to version 5.2.2.
Installed Vray 5, latest version in the end  of previous week.
3ds max 2022, here.

Empty scene -> New RC object-> If click on Edit, 3ds max crashes

Can you reproduce this on your end and if the culprit is Vray once again?

Regards

Dragan

  • Hero Member
  • *****
  • Posts: 1130
Re: Railclone 5.2.2 - Instant Crash
« Reply #1 on: May 23, 2022, 01:00:22 PM »
I had some strange crashes too, not related to any render engine.
I think I was just trying to connect empty nodes or Arithmetic operators.. need to investigate some more.


Angel 1=2

  • Newbie
  • *
  • Posts: 18
Re: Railclone 5.2.2 - Instant Crash
« Reply #2 on: May 23, 2022, 01:19:23 PM »
As soon as click on " Open Style Editor" - empty scene, empty RC - 3ds max crashes.



Angel 1=2

  • Newbie
  • *
  • Posts: 18
Re: Railclone 5.2.2 - Instant Crash
« Reply #3 on: May 23, 2022, 01:25:53 PM »
Unistalled RC, then installed RC 5.2.1b - no crash.

Installed RC 5.2.2 afterwards - crash.

Angel 1=2

  • Newbie
  • *
  • Posts: 18
Re: Railclone 5.2.2 - Instant Crash
« Reply #4 on: May 23, 2022, 02:54:06 PM »
The crash occurs also with Forest pack.
As soon as click on the Forest Pack lister, 3ds max crashes.
All scenes which have either RC or FP  crash on opening. The crash occurs with latest official  RC and FP versions . The betas are fine.
« Last Edit: May 23, 2022, 03:01:27 PM by Angel 1=2 »

iToo

  • Administrator
  • Hero Member
  • *****
  • Posts: 3960
    • iToo Software
Re: Railclone 5.2.2 - Instant Crash
« Reply #5 on: May 23, 2022, 05:29:26 PM »
Please send us the minidump to check it.

Thanks,
Carlos Quintero
iToo Software

iToo

  • Administrator
  • Hero Member
  • *****
  • Posts: 3960
    • iToo Software
Re: Railclone 5.2.2 - Instant Crash
« Reply #6 on: May 24, 2022, 09:07:11 AM »
Thanks for the minidump. I see there are mixed files from different FP/RC versions.
Please, do this:

- Close Max
- Check if these files are in the Max root folder, and delete them: RCEdit.dll, RailCloneVRay50.dll, ForestQt.dll, ForestQtCatalog.dll, ForestVRay50.dll.
- Same for Qt5Core_Itoo.dll, Qt5Gui_Itoo.dll, Qt5Network_Itoo.dll, Qt5Solutions_MFCMigrationFramework-Itoo, Qt5Svg_Itoo.dll, Qt5Widgets_Itoo.dll, Qt5Xml_Itoo.dll and the Qt5Itoo folder.
- Reinstall RC and FP.
- Check if those files were copied again (it should not).

FP and RC installation now is done in C:\ProgramData\Autodesk\ApplicationPlugins. It must not be any file in the Max root or "plugin" folder.

Carlos Quintero
iToo Software

Angel 1=2

  • Newbie
  • *
  • Posts: 18
Re: Railclone 5.2.2 - Instant Crash
« Reply #7 on: May 24, 2022, 11:36:24 AM »
Thank You!

The suggested solution help!
Indeed, in the root 3ds max folder there were many RC/FP/Itoo files.

Is this a specific procedure one has to do, as do not recall there was need to delete anything from 3ds max folder?


iToo

  • Administrator
  • Hero Member
  • *****
  • Posts: 3960
    • iToo Software
Re: Railclone 5.2.2 - Instant Crash
« Reply #8 on: May 24, 2022, 12:21:35 PM »
Is this a specific procedure one has to do, as do not recall there was need to delete anything from 3ds max folder?

I'm glad it worked.

No, this should not happen. Theorically those files must be removed by the installer program (well, really by the uninstaller of previous version, which is called automatically).
Probably we'll improve the setup program in next updates, to force a removal of the old files.

In any case, once deleted the files manually, next installations should work without problems.

Carlos Quintero
iToo Software