Itoo Software Forum

Author Topic: RailClone cannot find a license server in the network  (Read 1034 times)

Rokas

  • Sr. Member
  • ****
  • Posts: 418
RailClone cannot find a license server in the network
« on: February 08, 2015, 01:48:51 PM »
I get this error from time to time:




After restarting Max- it always loads fine- just first launch sometimes fails.. is it my firewall or what?

iToo

  • Administrator
  • Hero Member
  • *****
  • Posts: 3148
    • iToo Software
Re: RailClone cannot find a license server in the network
« Reply #1 on: February 09, 2015, 08:52:49 AM »
It's a network issue, but i guess is not the firewall. Usually a firewall blocks the traffic all time, not randomly.
Please, try specifying the server IP address using the "Change license mode" tool, instead the automatic mode. That should help with this problem.
Carlos Quintero
iToo Software

Rokas

  • Sr. Member
  • ****
  • Posts: 418
Re: RailClone cannot find a license server in the network
« Reply #2 on: February 09, 2015, 08:59:11 AM »
I will try.
thank You.

Rokas

  • Sr. Member
  • ****
  • Posts: 418
Re: RailClone cannot find a license server in the network
« Reply #3 on: February 10, 2015, 07:01:10 PM »
This still happens.
I noticed it is more likely to heppen when 2 instances of 3ds max are running.

I have network license and server is running on same machine..

edit:
it happens only after some time i have max open(mostly often 2 instances have not noticed that with only one max open- will try to keep that in mind for future) and did not use RC that time,- and suddenly when I open it- it presents me an errror...

edit2:
nah, it happens with only one max too...
« Last Edit: February 11, 2015, 06:21:26 AM by Rokas »

iToo

  • Administrator
  • Hero Member
  • *****
  • Posts: 3148
    • iToo Software
Re: RailClone cannot find a license server in the network
« Reply #4 on: February 11, 2015, 09:07:10 AM »
Please, enable the debug mode and send us the log. Hopefully it may give us some clue.
Carlos Quintero
iToo Software

Rokas

  • Sr. Member
  • ****
  • Posts: 418
Re: RailClone cannot find a license server in the network
« Reply #5 on: February 18, 2015, 01:15:20 PM »
how to disable debug level? do You have registry patch for that?

iToo

  • Administrator
  • Hero Member
  • *****
  • Posts: 3148
    • iToo Software
Re: RailClone cannot find a license server in the network
« Reply #6 on: February 18, 2015, 01:32:57 PM »
I've modified the FAQ post, including .reg files to disable it.
Carlos Quintero
iToo Software

Rokas

  • Sr. Member
  • ****
  • Posts: 418
Re: RailClone cannot find a license server in the network
« Reply #7 on: February 18, 2015, 01:33:51 PM »
thank you

Rokas

  • Sr. Member
  • ****
  • Posts: 418
Re: RailClone cannot find a license server in the network
« Reply #8 on: February 17, 2016, 12:16:18 PM »
it still happens and annoys very much.. how to resolve this?

yuv

  • iToo Software
  • Sr. Member
  • *****
  • Posts: 312
  • iToo Software - CEO
    • Itoo Software
Re: RailClone cannot find a license server in the network
« Reply #9 on: February 23, 2016, 05:08:32 PM »
How many machines are you running with 3dsmax ? There is some render node that could grab the licenses ?

This error usually is produced by loss of network connectivity or others machines that are exhausting the available licenses. If you could send us the license logs to helpdesk@itoosoft.com we will check it for errors.

Kind Regards.
Daniel Quintero
Itoo Software
www.itoosoft.com
daniel@itoosoft.com