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Author Topic: Small ask regarding the updater...  (Read 523 times)

TL1895

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Small ask regarding the updater...
« on: September 30, 2021, 03:12:14 PM »
Dear iToo,

Would it be possible to do something about the RC updater behavior?
I really just wish it did not ask for my password, every time!
Perhaps there could be a "remember my password" checkbox??
It happens often enough that it is a significant interruption of work flow.

Thanks in advance,
TL1895


iToo

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Re: Small ask regarding the updater...
« Reply #1 on: October 02, 2021, 08:43:36 AM »
Hi,

I thought that problem was solved some time ago. We'll check it again.

Please, can you confirm you're using latest versions versions of Forest and RailClone ?
It would happen that an old version of Update Manager included with FP, causes that issue with the UM included with RC, if they are different versions.

Recently we have unified Update Manager in an unique package with FP and RC, to avoid this issue.

Carlos Quintero
iToo Software

TL1895

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Re: Small ask regarding the updater...
« Reply #2 on: October 03, 2021, 04:06:29 PM »
Hi,

Thanks for the response.
My versions are

FPP v7.1.2 (Jun 23, 2021)
RCP v4.3.2 (May 19, 2021)
License Server v1.5.0 (Nov 4, 2020)

yuv

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Re: Small ask regarding the updater...
« Reply #3 on: October 05, 2021, 05:53:42 PM »
Dear user,

Update Manager should keep the credentials from one session to another, as replied before the only known issue is when where was some old Update Manger version mixed with a newer one. You are running the latest plugins so this is a strange issue.

When asked for the login, please check the Update Manager version (Help->About) for running version 1.3.5 or later. If you get a different version this should be fixed re-installing any of the plugins.

If the problem persists, please write us for further investigation.
Daniel Quintero
Itoo Software
www.itoosoft.com
daniel@itoosoft.com

TL1895

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Re: Small ask regarding the updater...
« Reply #4 on: October 06, 2021, 07:44:49 AM »
Dear user,

Update Manager should keep the credentials from one session to another, as replied before the only known issue is when where was some old Update Manger version mixed with a newer one. You are running the latest plugins so this is a strange issue.

When asked for the login, please check the Update Manager version (Help->About) for running version 1.3.5 or later. If you get a different version this should be fixed re-installing any of the plugins.

If the problem persists, please write us for further investigation.

Strange...I opened update manager to check the version.  First, for a moment, the login boxes were there.  Then, they were gone and the update manager finally did not ask for my credentials.
I write "strange" because somehow by checking the version (which was 1.3.5) the problem is corrected.  Did you guys do anything?

Thanks and I am glad it is resolved, however it happened.

TL1895

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Re: Small ask regarding the updater...
« Reply #5 on: December 20, 2021, 06:26:05 PM »
Well, it seems the issue has not quite been resolved.  It happened again today, during installation of the latest release.
Max2019
Windows10

Thanks

Paul Roberts

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Re: Small ask regarding the updater...
« Reply #6 on: December 21, 2021, 11:23:58 AM »
Hi,

Thanks for the email. For security reasons, you will still need to sign in if you haven't done so for a period of time. According to our logs, that's the reason for you having to enter your details again in this case.

I hope that helps,
Paul
Paul Roberts
iToo Software

TL1895

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Re: Small ask regarding the updater...
« Reply #7 on: December 21, 2021, 02:45:59 PM »
Ahhhhh that makes sense.  Okay thanks again, and I'll stop posting about the issue  :P