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Author Topic: max keeps crashing when export to datasmith  (Read 175 times)

Uwe Kreuzahler

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max keeps crashing when export to datasmith
« on: April 29, 2021, 11:04:21 PM »
Hello
I'm trying to export a vertical green wall into UE4, but after i go through the selection options for datasmith max simply crashes
First i thought the file was too big, so i reduced the spline drastically and tried that. But max simply crashes always
Anyone has an idea how to solve this?

best
Uwe
Photorealistic Architectural Visualizations

www.3D.cr

Rokas

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Re: max keeps crashing when export to datasmith
« Reply #1 on: April 30, 2021, 07:36:25 AM »
Hi, would You please specify Your software used- max version forestPack version, datasmith version.

It would help us to get a crash minidump file as well. When it happens for You again please send us the minidump.
Only this way we can identify(and fix) the issue.

Thanks
Rokas
iToo Software

Uwe Kreuzahler

  • Newbie
  • *
  • Posts: 20
  • 3D Visualization Director
    • 3D.CR
Re: max keeps crashing when export to datasmith
« Reply #2 on: May 01, 2021, 05:58:49 PM »
Hi
I figured it out.

I didnt had the latest datasmith exporter installed, after doing that everything works just fine
So, it was my bad

All the best

Uwe
Photorealistic Architectural Visualizations

www.3D.cr