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Author Topic: Can not open Style editor - it dissapeared  (Read 2208 times)

Cyberstyle

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Can not open Style editor - it dissapeared
« on: December 12, 2013, 02:39:23 AM »
I was in the middle of using RailClone and had the Style Editor open, however went to drag it over to a second monitor and it dissappeared completely. I can not get it back. Every other part of railclone still works fine.

I've disabled monitors, swapped monitors, removed the plug-in, re-installed the plug-in and still can not get the style editor to display.

can I have some help and suggestions please.

iToo

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Re: Can not open Style editor - it dissapeared
« Reply #1 on: December 12, 2013, 08:49:43 AM »
Please, try deleting the following key from the Windows registry. That will restore the Style Editor settings:

HKEY_CURRENT_USER\Software\Itoo Software\RailClone\Style Editor
Carlos Quintero
iToo Software

Cyberstyle

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Re: Can not open Style editor - it dissapeared
« Reply #2 on: December 12, 2013, 11:06:19 PM »
Hi Carlos,

Thank You. That fixed the problem.

Rokas

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Re: Can not open Style editor - it dissapeared
« Reply #3 on: May 18, 2014, 09:29:22 AM »
it fixes the problem but for me it happens way too often
Rokas
iToo Software

iToo

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Re: Can not open Style editor - it dissapeared
« Reply #4 on: May 18, 2014, 09:50:49 AM »
When it happens again, please send us a screenshot of the registry key before deleting it, to see what values it takes.

Thanks,
Carlos Quintero
iToo Software

Rokas

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Re: Can not open Style editor - it dissapeared
« Reply #5 on: May 18, 2014, 06:35:46 PM »
Sure thing..
now I took some time to debug this issue. Now I can reproduce this bug 100% time.
So my findings are:

It seems this bug is caused due to inconsistent resolutions of my two monitors:
my monitor layout is this:


and problem area is this(red) :



If I put style editor in red area, after trying to move it again by selecting whole window it disappears. If I drag by holding Top edge downwards- it`s OK.

Now that I found out what`s causing this- probably I will behave myself.
Rokas
iToo Software

iToo

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Re: Can not open Style editor - it dissapeared
« Reply #6 on: May 19, 2014, 10:47:26 AM »
Thanks for the details, i can reproduce the problem here. It was caused by negative values in the window's position.

Although we cannot avoid this issue (it seems caused by a bug with the floating Max windows), at least we have introduced a fix that restores the window just closing and opening the Style Editor. It will included in the next update.
Carlos Quintero
iToo Software