Itoo Software Forum

Author Topic: FPro ver 8.2 sub materials have now started rendering as black  (Read 2171 times)

spike

  • Jr. Member
  • **
  • Posts: 52
Hi
installed FPro 8.2, went into Max 2020 on an ongoing project and some of the FPro sub materials have now started rendering as black, they had 'lost' the bitmap of the texture. On checking the bitmap was still there (I could see the path was OK and view it) but not rendering and only on some of the sub materials, others unaffected.
Installed previous version and all is OK ?
thanks
Spike

Michal Karmazín

  • iToo Software
  • Hero Member
  • *****
  • Posts: 2791
Re: FPro ver 8.2 sub materials have now started rendering as black
« Reply #1 on: April 14, 2023, 02:55:59 PM »
Hi,

I'm sorry to hear, you're facing these troubles. If possible, please feel free to send us your scene (ideally simplified and containing just this problematic object(s)) to helpdesk@itoosoft.com to check it here. In case of a big file size, please use a web-sharing service like WeTransfer. Ideally, if you'll be able to reproduce it on a minimal scene, which you can send us, it would be great. Thanks in advance.

Best regards,