Itoo Software Forum

Author Topic: RC Crashing  (Read 212 times)

Sketchrender

  • Newbie
  • *
  • Posts: 35
RC Crashing
« on: September 12, 2017, 05:15:25 PM »
Hi

I'm on the latest Max update and vray and corona.
RC is crashing when I go the library and select a lib object.
Attached a screen shot.

Could it be the vray material Convertor.

if so,where do I Uninstall it?

Thank you

philip

Sketchrender

  • Newbie
  • *
  • Posts: 35
Re: RC Crashing
« Reply #1 on: September 12, 2017, 05:40:17 PM »
I uninstalled it and still not working.

Is it compatible with the latest max update?

Phil

Michal Karmazín

  • iToo Software
  • Hero Member
  • *****
  • Posts: 1429
Re: RC Crashing
« Reply #2 on: September 12, 2017, 05:42:27 PM »
Hi Phil,

Sorry to hear, you're facing these troubles. Would you mind to save and send us  the minidump file of the crash? Thanks in advance.

Best regards,

Sketchrender

  • Newbie
  • *
  • Posts: 35
Re: RC Crashing
« Reply #3 on: September 12, 2017, 05:49:28 PM »
I sent it on through the support reply.

Thank you

The usual, it happens when your on a deadline.

Regards

phil

Sketchrender

  • Newbie
  • *
  • Posts: 35
Re: RC Crashing
« Reply #4 on: September 13, 2017, 10:55:06 AM »
Thank you very much.

That all worked perfectly.

Very much appreciated.

Regards

Philip