Recent Posts
1
Forest Pro (*) / Re: Crash!
« Last post by iToo on Today at 09:20:33 am »I just reset the activation counter of your licenses.
I'm sorry for the delay. We couldn't attend you before, due to the time zone difference.
There is a way to reset activations from the User Panel: just request the license code from Licenses->'Resend Keys'. This method is limited to five activations each 6 months, but can save you in a deadline.
We are in process to renew the User Panel, to improve accessibility and provide more features.
If Max continues crashing, please send us a minidump and we'll take a look to it.
I'm sorry for the delay. We couldn't attend you before, due to the time zone difference.
There is a way to reset activations from the User Panel: just request the license code from Licenses->'Resend Keys'. This method is limited to five activations each 6 months, but can save you in a deadline.
We are in process to renew the User Panel, to improve accessibility and provide more features.
If Max continues crashing, please send us a minidump and we'll take a look to it.
2
Forest Pro (*) / Re: Crash!
« Last post by Bobby Parker on Today at 03:05:19 am »I understand time zones and holidays; however, this is the 3rd deadline I have missed this year because of your license policy. Resetting a network card means I have to ask for permission to use my software again. Reinstalling the OS, again, I need to ask you to reset things. I have optimization software that I have to disable network optimization because it breaks my license.
For other software, if it is even a problem, I can go online and reset it myself.
For other software, if it is even a problem, I can go online and reset it myself.
3
Forest Pro (*) / Re: Crash!
« Last post by Bobby Parker on December 31, 2025, 08:18:51 pm »I sent a request to support and I am waiting - holding up a deadline.
4
Forest Pro (*) / Re: Crash!
« Last post by Bobby Parker on December 31, 2025, 07:29:35 pm »Can you reset my license?
5
Forest Pro (*) / Re: Crash!
« Last post by Bobby Parker on December 31, 2025, 07:14:27 pm »Why all of a sudden? I reinstalled Windows, MAX, FFP, and it is still crashing. I am installing the suggested update now. I did install a script, but the developer said nothing in his script can crash MAX or affect FFP. The script is DisplacementManager
6
Forest Pro (*) / Re: Crash!
« Last post by iToo on December 31, 2025, 09:25:46 am »I apologize for the inconveniences.
Probably the crash was caused by a faulty version of the Microsoft redistributable, as reported here.
Regarding the download speed, i just done a complete reinstallation of libraries here, and speed seems fine. It required less than 5 minutes.
Our servers are located at EU, so download speed may change depending of your location.
For next times, i suggest to assign a path at Update Manager->File->Preferences->Packages Cache.
That creates a copy of the packages in the specified folder. It can be used to perform a reinstallation without downloading the packages again.
We have not tested it, but i guess it would be possible to download the packages while Max is running.
Just close Update Manager in the installation, launch Max, and then run Update Manager to continue the download.
Probably the crash was caused by a faulty version of the Microsoft redistributable, as reported here.
Regarding the download speed, i just done a complete reinstallation of libraries here, and speed seems fine. It required less than 5 minutes.
Our servers are located at EU, so download speed may change depending of your location.
For next times, i suggest to assign a path at Update Manager->File->Preferences->Packages Cache.
That creates a copy of the packages in the specified folder. It can be used to perform a reinstallation without downloading the packages again.
We have not tested it, but i guess it would be possible to download the packages while Max is running.
Just close Update Manager in the installation, launch Max, and then run Update Manager to continue the download.
7
Forest Pro (*) / Re: Crash!
« Last post by Bobby Parker on December 31, 2025, 03:13:53 am »FYI - Forest Pack Pro took three hours. I understand there is a lot of data, but other libraries I've used are larger and took about 20 minutes to download. One thought is to allow us to use MAX while files are being downloaded, kind of like MAX does with its plugins.
8
Forest Pro (*) / Re: Crash!
« Last post by Bobby Parker on December 31, 2025, 01:36:23 am »I reinstalled Windows and reinstalled everything - what a pain. Again, the Railclone download is insanely slow. I have 400Mb down, and over an hour in, and am 40% complete.
9
Forest Pro (*) / Re: Crash!
« Last post by Bobby Parker on December 30, 2025, 09:04:15 pm »Removed, rebooted, reinstalled, and still can't use FP.
10
Forest Pro (*) / Crash!
« Last post by Bobby Parker on December 30, 2025, 08:48:19 pm »What a nightmare. Everything in Forest Pack Pro crashes. I can't open a file I worked on yesterday, or any Forest Pack file. I have a deadline! I can't even start over placing my Forest Pack trees and buses.
https://app.screencast.com/bo9t20m6kdHd4
https://app.screencast.com/bo9t20m6kdHd4
