ITOOSOFT Forum

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21
General - Off Topic / Image Uploading Error
« Last post by BrendaJSchott on October 29, 2025, 08:50:14 am »
Hello,

I am trying to post a new image, but it just keeps telling me there was an error uploading my art.
I checked the criteria, and my image is a JPEG that is only 3.9 MB large. I've tried duplicating it, and that didn't work either.

From what I can tell, my art should have no problems uploading, yet it still isn't working.

Can anyone explain this?

Thank you so much!
22
Forest Pro (*) / Re: BUG: no bitmap tiling in stem materials (in ivy presets)
« Last post by ritoo on October 29, 2025, 07:46:31 am »
Thanks Paul, out of curiosity what is "portable material format"?
23
Forest Pro (*) / Re: BUG: no bitmap tiling in stem materials (in ivy presets)
« Last post by Paul Roberts on October 28, 2025, 04:28:08 pm »
Hi,

thanks for reporting this. It would appear to be an issue with our conversion to a portable material format that is disabling the tiling option in the bitmaps. For leaves this doesn't have any impact but for stems it causes the problems that you report. I will report this to our development team.

You can enable it again to get it working until we can publish the fix.

Thanks again for bringing this to our attention.

Paul
24
RailClone Pro (*) / Re: Stepped Vertical Flat Top Problem
« Last post by Paul Roberts on October 28, 2025, 04:21:21 pm »
Hi,

This is likely to be because you need to use a larger Vertical Top value. The distance is measured from the spline upwards and anything above that value will be vertically deformed. If the value is very low - the whole model will therefore be deformed. I hope that makes sense. If you still encounter the same issue, please feel free to upload your exercise file and I'll take a closer look.

Cheers,
Paul
25
RailClone Pro (*) / Stepped Vertical Flat Top Problem
« Last post by Mennodepenno on October 28, 2025, 12:43:03 pm »
Hi, I am following a quick tip tutorial (using Deform modes in Railclone) where a stairs is being created using a helix and stepped mode.

Problem I encounter is that as soon as I add a small value to the Flat Top paramater, it encompasses the whole segment instead of the top part.

I have made a video showcasing the error:
https://drive.google.com/file/d/11Wi98RfMU22m5HXyydpE8_EZl1_127lC/view?usp=sharing

I am running 3Ds Max 2026.2 and Railclone 7.1.3
26
Forest Pro (*) / BUG: no bitmap tiling in stem materials (in ivy presets)
« Last post by ritoo on October 28, 2025, 12:35:29 pm »
Could you please fix the subject ASAP?
27
Thanks for the files.

It looks like this issue is related to the 'From Layers' feature being enabled in the object 'ForestSet_spline_CAD_natural_wood'.
This feature is triggering an update of the Forest objects each time a new node is created in the scene, or nodes are manipulated in the layers.

We'll try to improve this. Until then, we recommend to add the objects manually to the ForestSet, instead the layer option.

Additionally, Display->Point-cloud->Global density is set to 600%, which is hitting the viewport performance.
We recommend to lower this value, or alternatively setting the viewport mode for Forest objects to Proxy, which provides the better performance.

Thanks for your response. For now, with heavy spline references, I will manually add the objects to FP sets instead of layers. I wasn't aware previously that there was a performance difference. By the way, the point cloud set to 600% was just for the purposes of a previz playblast, I had forgotten to dial it back down before sending you the file. I normally work with these settings much lower or as proxy.

Many thanks for investigating this issue.
28
I agree that it would be good to have a slightly more sophisticated "update system" when using multiple FPs. For example, if I draw in one FP that references three other FPs, the whole drawing is slow. Wouldn't it be possible to make the FP so that only the selected FP is updated when drawing, and the others only when the mouse is released (stop painting)? This would speed things up considerably while almost keeping the drawing responsiveness.

Unfortunately we are limited by the 3DS Max notification system, which manages the updating process automatically.

29
Thanks for the files.

It looks like this issue is related to the 'From Layers' feature being enabled in the object 'ForestSet_spline_CAD_natural_wood'.
This feature is triggering an update of the Forest objects each time a new node is created in the scene, or nodes are manipulated in the layers.

We'll try to improve this. Until then, we recommend to add the objects manually to the ForestSet, instead the layer option.

Additionally, Display->Point-cloud->Global density is set to 600%, which is hitting the viewport performance.
We recommend to lower this value, or alternatively setting the viewport mode for Forest objects to Proxy, which provides the better performance.

30
Forest Pro (*) / Re: Slow Install
« Last post by Michal Karmazín on October 27, 2025, 08:22:21 am »
I’m sorry to hear that the download is so slow on your end. Have you tried using a VPN, as suggested earlier, to see if it makes any difference?

Best regards,
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