ITOOSOFT Forum

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1
Forest Pro (*) / Re: Some bugs
« Last post by Michal Karmazín on Today at 09:38:56 am »
Hi,

I'm sorry to hear you're experiencing these issues.
  • Could you please save and send us the minidump file of the crash? Thank you in advance.
  • Is that behaviour typical for any new scene or do you facing it with some specific one? If possible, please feel free to send us your scene - preferably simplified and containing only the problematic object(s). Ideally, if you can reproduce it in a minimal scene, it would be greatly appreciated.
Best regards,
2
RailClone Pro (*) / Re: Banking problem
« Last post by Michal Karmazín on Today at 09:25:31 am »
Hi,

If setting the Override Banking / X Rotation to 0 doesn’t help, I recommend applying the Reset XForm > Reset Selected utility to the base spline, and after that, right-click and choose Convert To > Convert to Editable Spline to see if it resolves the issue.

Best regards,
3
Forest Pro (*) / Some bugs
« Last post by FD7518 on Today at 01:53:35 am »
1.  Itoo crashes if you render with octane.  Then stop rendering.  Then go to brush tool to brush more grass.  Max crashes.
2. When update surface is ON time scrubbing is slow.
4
RailClone Pro (*) / Banking problem
« Last post by Ricousto on December 02, 2025, 07:29:05 pm »
Hello

As you can see, I'm trying to do door frame ornaments.
One of these doors is curved.
And this is where the problem arises. I have a banking problem.

I thought it would be simple with Rules->Banking->Modify=0, but it didn't change anything.

How can I avoid this problem ?

I'd like to take this opportunity to ask if there are any resources (tutorials or other)
that would provide good advice for this type of exercise—I'm referring to ornaments
with different decorative elements, creating sequences, etc.

Thank you!
5
Forest Pro (*) / Re: Vray IPR rendering Proxy view
« Last post by Michal Karmazín on December 02, 2025, 01:18:20 pm »
Hi,

I'm sorry to hear that you're facing these troubles. I can confirm that we have already received reports of IPR-related issues also from other users, and we are currently analyzing it. It will need to be investigated more thoroughly by our main developers, and hopefully, a solution will be found soon.

Unfortunately, the IPR / IR mode has several limitations and it's hard and sometimes even impossible to fix issues that occur with the Interactive Rendering as 3ds Max wasn't primarily designed for it and a series of cheats are being used (from the renderer side and from our side) to make it work.

Best regards,
6
Forest Pro (*) / Vray IPR rendering Proxy view
« Last post by JamesB on December 02, 2025, 01:04:51 pm »
Hello,

I think this issue has been present in the last two versions (I just updated to version 9.3.3 and the issue remains).

This issue is occuring when opening older scenes which proves this bug is new.
It also happens with newly created Forest Pack objects.

The issue is:
Vray IPR renders the FP objects according to the viewport display settings, not the render settings as it should.
If the viewport display is set to Mesh it will render correctly, when set to Proxy it will render a meshed version of the viewport proxy, and when set to Points-Cloud it will render nothing.
Production render mode works as it should.

Windows 10 Pro N 22H2
3DSMax 2026.2 (28.2.0.20659)
Vray 7.20.04.00000

Attached are the FP settings
Second image shows a side by side of two FP objects with different display settings and how they render

7
Forest Pro (*) / Re: New Update Manager - Maxscript access for location?
« Last post by iToo on December 02, 2025, 12:01:51 pm »
will this take effect if I trigger it calling a powershell script with maxscript, and thus take effect instantly, or will max need to be closed, in which case I need to think of a logon script perhaps that set the path...

It takes effect only the next time that Update Manager is launched, and dowloads the libraries to the new location.
When this take place, the following registry keys are also updated, which defines the location of the assets for each plugin:

[HKEY_CURRENT_USER\SOFTWARE\Itoo Software\Forest Pack Pro\EffectsDir]
[HKEY_CURRENT_USER\SOFTWARE\Itoo Software\Forest Pack Pro\LibraryDir]
[HKEY_CURRENT_USER\SOFTWARE\Itoo Software\Forest Pack Pro\MatlibDir]
[HKEY_CURRENT_USER\SOFTWARE\Itoo Software\Forest Pack Pro\TexturePaths]

[HKEY_CURRENT_USER\SOFTWARE\Itoo Software\RailClone Pro\LibraryDir]
[HKEY_CURRENT_USER\SOFTWARE\Itoo Software\RailClone Pro\MacroDir]
[HKEY_CURRENT_USER\SOFTWARE\Itoo Software\RailClone Pro\MatlibDir]
[HKEY_CURRENT_USER\SOFTWARE\Itoo Software\RailClone Pro\TexturePaths]

So, if you want to define the library paths using the registry, i would suggest to set these keys as well. They must be assigned before plugins are loaded in Max.

If needed, you also can run Update Manager by command line. Use "C:\Program Files\Itoo Software\Common>UpdateManager.exe help" to see the parameters.

8
Forest Pro (*) / Re: New Update Manager - Maxscript access for location?
« Last post by Morne on December 02, 2025, 11:41:22 am »
Hi Morne,

You can modify the path without opening the UI by editing the Assets Folder entry in the following system registry key:

HKEY_CURRENT_USER\SOFTWARE\Itoo Software\Update Manager\Preferences

I hope this helps.

Best regards,

will this take effect if I trigger it calling a powershell script with maxscript, and thus take effect instantly, or will max need to be closed, in which case I need to think of a logon script perhaps that set the path...
9
RailClone Pro (*) / Re: Overlapping tiles by half
« Last post by OT3376 on December 01, 2025, 05:19:55 pm »
Thanks!
10
RailClone Pro (*) / Re: Overlapping tiles by half
« Last post by Michal Karmazín on December 01, 2025, 01:39:36 pm »
Hi,

For this purpose, you can use negative values for the Padding parameter - in this case, the Top Padding. To ensure consistent values across all Segments, the recommended approach is to use Transform Operators with the Top Padding Parameter exported and wired to a Numeric Parameter. Please find attached a modified version of your scene (251201_RAILCLONE_TILED_ROOFS_ITOOSOFT_REV.max). I hope this helps.

Best regards,
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