Recent Posts
1
Forest Pro (*) / Re: Some bugs
« Last post by FD7518 on December 05, 2025, 06:52:36 pm »I'll try. There is case number attached to the picture.
If you paint a lot, render, paint more lots of crashes
If you paint a lot, render, paint more lots of crashes
2
Forest Pro (*) / Re: Error 15
« Last post by Larus on December 05, 2025, 10:27:36 am »Thank you Michal.
I have resolved the issue by changing the location of the folder. It was same disk (space was not an issue).
I have also set different folder for downloaded packages. Previously I used same folder both for packages and installation.
I have resolved the issue by changing the location of the folder. It was same disk (space was not an issue).
I have also set different folder for downloaded packages. Previously I used same folder both for packages and installation.
3
Forest Pro (*) / Re: Error 15
« Last post by Michal Karmazín on December 04, 2025, 12:39:48 pm »Hi,
I'm sorry to hear you're facing these troubles. Please double-check, that there's enough space on the unit, optionally try to set another folder under Update Manager's Preferences > Packages Cache > Select folder.
If that doesn’t resolve the issue, I suggest proceeding with the following steps:
Best regards,
I'm sorry to hear you're facing these troubles. Please double-check, that there's enough space on the unit, optionally try to set another folder under Update Manager's Preferences > Packages Cache > Select folder.
If that doesn’t resolve the issue, I suggest proceeding with the following steps:
- Check the path under Update Manager's Preferences > Packages Cache.
- Close the Update Manager.
- Remove all the content from the folder found in the first step / the default one:
C:\Users\<yourUsername>\AppData\Local\Itoo Software\Update Manager\downloads - Reset the Update Manager by deleting the following file and download these again:
C:\Users\<yourUsername>\AppData\Local\Itoo Software\itoosoft_packages.ini
Best regards,
4
Forest Pro (*) / Error 15
« Last post by Larus on December 04, 2025, 12:25:34 pm »Hello, I'm updating the FP and RC and this time wanted to set library path to a network path. Everything was ok until it reached The3dGarde package, it stopped with Error 15: We can't verify the package checksum.
My internet is ok, disks are ok, licenses ok...
How to resolve this?
Thank you
My internet is ok, disks are ok, licenses ok...
How to resolve this?
Thank you
5
RailClone Pro (*) / Re: Banking problem
« Last post by Michal Karmazín on December 04, 2025, 11:01:55 am »Replied by email.
6
RailClone Pro (*) / Re: Banking problem
« Last post by Ricousto on December 03, 2025, 04:57:35 pm »thank you
sent
Best regards,
sent
Best regards,
7
RailClone Pro (*) / Re: Banking problem
« Last post by Michal Karmazín on December 03, 2025, 12:28:17 pm »In such a case, if possible, please feel free to send us your scene (ideally simplified and containing only the problematic object(s)) so we can check it here. Thanks in advance.
Best regards,
Best regards,
8
RailClone Pro (*) / Re: Banking problem
« Last post by Ricousto on December 03, 2025, 11:39:08 am »neither seems to solve the problem 
9
Forest Pro (*) / Re: Some bugs
« Last post by Michal Karmazín on December 03, 2025, 09:38:56 am »Hi,
I'm sorry to hear you're experiencing these issues.
I'm sorry to hear you're experiencing these issues.
- Could you please save and send us the minidump file of the crash? Thank you in advance.
- Is that behaviour typical for any new scene or do you facing it with some specific one? If possible, please feel free to send us your scene - preferably simplified and containing only the problematic object(s). Ideally, if you can reproduce it in a minimal scene, it would be greatly appreciated.
10
RailClone Pro (*) / Re: Banking problem
« Last post by Michal Karmazín on December 03, 2025, 09:25:31 am »Hi,
If setting the Override Banking / X Rotation to 0 doesn’t help, I recommend applying the Reset XForm > Reset Selected utility to the base spline, and after that, right-click and choose Convert To > Convert to Editable Spline to see if it resolves the issue.
Best regards,
If setting the Override Banking / X Rotation to 0 doesn’t help, I recommend applying the Reset XForm > Reset Selected utility to the base spline, and after that, right-click and choose Convert To > Convert to Editable Spline to see if it resolves the issue.
Best regards,
