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41
Forest Pro (*) / Re: Edge Mode doesn't appear to be removing elements
« Last post by Rokas on January 14, 2020, 08:04:04 AM »
Hi

Please be aware that Edge Mode is not compatible with V-Ray proxies.If you wish to reduce file sizes and use Edge Mode it is recommended to use XRef objects instead.

Just for info, for Edge mode, an element is any group of adjacent faces with the same material ID (not exactly as Max mesh elements).
And the collision point is taken at the vertex with the lowest Z in the element. Basically, the best approach for grass, flowers but not trees.

Please feel free to send us your scene to helpdesk@itoosoft.com to check it here (in case of big file size, please use a web sharing service as WeTransfer.


Best regards,
42
Forest Pro (*) / Re: Forest pack trees disapear?
« Last post by DigitalMagic on January 14, 2020, 06:27:23 AM »
Thank you very much.
I realize this is not a Forest Pack question so if no one wants to respond I understand, but...
"P.S. General tip: always work to true scale and near 0,0,0 coordinates. Now Your current scene is far from origin and very very large. Working in scale is quicker and not doing so can cause other issues down the line as well."

Yes I realize the scene is very very large. Much larger than the car.  I had to scale the car way up to match the scene. What is the correct way to scale the scene closer to where it should be?
43
RailClone Pro (*) / 3DS Max 2020 Quad Menu Items Missing
« Last post by Bruce Hart on January 14, 2020, 12:52:57 AM »
Hey guys
I have a network deployment install for RailClone 4 in my office.  For some reason I don't get the quad menu items registering in my Max 2020 install (Select Base Object etc).  It does work properly in the Max 2018 version however.  I've tried reinstalling but no luck.  Any thoughts as to why this could be happening or how to fix it?

Cheers
44
RailClone Pro (*) / Re: Error creating a chain fence
« Last post by Uwe Kreuzahler on January 13, 2020, 10:30:40 PM »
Hi Dragan

that did the trick  :)

Thanks for the help  ;)
45
Forest Pro (*) / Re: Forest pack trees disapear?
« Last post by Rokas on January 13, 2020, 09:27:44 PM »
Your license is OK.
I get the same disappearing issue too.


May I suggest You contact us at helpdesk@itoosoft.com and we will continue about pirated content removal practices. May You please tell us where did You get the scene in the email as well. Thanks!
46
RailClone Pro (*) / Re: Error creating a chain fence
« Last post by Dragan on January 13, 2020, 09:10:05 PM »
Hi.
Set Rules>Corners>Bevel Mode to NONE
47
RailClone Pro (*) / Error creating a chain fence
« Last post by Uwe Kreuzahler on January 13, 2020, 08:40:57 PM »
Hello
I'm having a problem with Railclone, trying to create a chain fence
For some reason the chain stretches at the corners - see screenshot

Any idea how to get this fixed?

I did attach the max file to this post - I'm using Max 2020 and can only save it down to max 2017

Any help is highly appreciated

Thanks :-)

Uwe
48
Forest Pro (*) / Re: Forest pack trees disapear?
« Last post by DigitalMagic on January 13, 2020, 08:24:00 PM »
"Your scene has been created or edited with a non-legitimate Forest license. Disappearing items are part of our protection system.
Please check if you have imported the Forest object from an external source (downloaded from Internet, third-party freelancer, etc.).
We cannot check the origin of your scene, but for sure the object included on it was created using a non-legitimate license."


This just occurred to me.  If the scene was created with an illegitimate forest license then shouldn't it have issues on your computer too?   I believe I provided the original landscape file scene earlier in this thread. If it works fine on your machine but has random occurrences of some or all forest objects disapearing on my machine then what does that mean?  I have an installed/activated a legit forest license on my machine.
I bought the scene from a 3d site. The only changes I did were importing the car, scaling the car to match the scene and importing the sign and scaling the sign to match the scene.
And then I made the setting changes suggested on this thread.
Sorry. I'm just trying to think this through to get to the root cause.
49
Forest Pro (*) / Re: Forest pack trees disapear?
« Last post by DigitalMagic on January 13, 2020, 06:51:47 PM »
Thank you for the help. Your render scene looks good with no flickering trees.

I bought the forest scene from online 3d site.
I am using a licensed forest pack pro and rail clone I bought at the end of 2019.
I bought forest pack/rail clone because the scene said it was required and I wanted to use the scene.

When I go to about setting it shows my name, serial and says forest pack pro.

When I am working with the scene I notice the forest trees might be present in viewport until render and then diapear.
Or the trees might just disapear in the viewport at random times. Or it might all work fine and render fine for a number of frames. The behavior is inconsistant and strange.

So I have a valid license (unless there is some problem, how do I know?) so the orginal scene must have been created with illegitimate license?

I will look into the v-ray settings you talked about and see if I can adjust so the forest trees do not flicker.

So I need open my scene and delete all forest pack objects.  Can I leave the rail clone objects, they seem to be working fine?  And then I need to make new forest trees and rocks etc with forest pack.  Correct?

Thanks again for the help. I am excited about forest pack. I am trying to learn more and really want it to work correctly. I have lots of plans for it.
50
Forest Pro (*) / Edge Mode doesn't appear to be removing elements
« Last post by John.McWaters on January 13, 2020, 06:03:47 PM »
I'm using some grass objects from Polyget (https://polyget.com/product/grasses/) within a Forest Pack object. I'm only using one surface to place the grass objects, and the individual blades of grass are separate elements. However, when I go into Areas and place the boundary checking on Edge Mode, it doesn't appear to be removing the elements outside of the surface...there is still some grass bleeding out. Just to be sure, it looks at the position of the vertex with the lowest z-value correct?

I don't have an image I can post at the moment, but I can later in the day.
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